Mark Castillo Jr
Very nice and personable.
Service Tech Micah Bennett provided excellent service. He was very professional and knowledgeable. He answered all my questions. I would highly recommend him! D. Gonzales
Joel Alvarez is thorough and professional. We are always happy to see him arrive for our maintenance.Thank you Joel!
This company provides excellent customer service. Both Micha and Joel exceeded my expectations.
Replaced my HVAC on top of my roof. Very respectful when working on property. Very polite, and professional. Thank you very much!!!
The team was very knowledgeable, very professional. Came to do maintenance and even took care of issues that would have caused me grief in the future. I would definitely recommend the company
Joel and trainy Tom were very professinol when they serviced our air conditioner. Also helpful with suggestions to protect our unit from elements and power surges.
We are so lucky to have found this fabulous business..We are able to see the best technician Joel Alvarez ,who is an expert in every aspect of his work. Joel always lets you know when he is coming, explains every detail to my husband and myself, takes all the time that you need and makes sure that the outcome is accomplished to the customer's expectations. Blackwell Services offers a special deal to assure all of our maintenance needs and fixes anything that we need to accomplish. There is no room for improvement as Blackwell Services has obviously employed the best with Joel Alvarez!!!!!
I have used Blackwell more than a few times now as they service both my home and a rental property of mine. What I always notice and live is their employees are the most friendly and genuine folks I’ve ever met. They go above and beyond to make sure to be friendly and conversational with me every time. Super super nice folks. Especially Joel. This makes a difference and it’s clear they emphasize this on a management level.Prices are super fair and not outrageous like bell brothers (absolute ripoff)They also send you a text when the technician is headed your way which most others don’t. This is nice so you don’t have to sit around waiting for them.
I am a realtor so I have used Blackwell more than once. Every experience is a good one. Let me start by saying you are able to get an appointment next day when you call in. I love that I don’t have to wait 3 or 4 days.Today Joel Alvarez called me first thing and was accommodating to my schedule. He showed up on time and was very efficient with his service call. Thank goodness it was a quick fix. He communicated everything well to me and left myself and clients feeling satisfied with the results. I’m sure I’ll be calling them again soon!!
Blackwell Heating and Air are fantastic. They came out to fix my heater today and they were on time, professional, and very knowledgeable. I have also used them at my business and they have always been fantastic each and every time. Great service and I constantly recommend them to others.
The tech that came out to our home name was Micah and he fixed our heating system. I recommend him to all! Very polite, extremely respectful and extremely helpful! He worked hard and fast to make sure we received our parts within a week! He was also very thorough when explaining the what need to be doen to fix pur heating system! Which made it easier to understand ! What a 5 Star service! Will use again in the future!
Very pleased with Joel the tech
I would recommend Blackwell Services!!!
I am very happy with Blackwell Heating and Air. This is the second time I've used your services as I was referred by a friend. The technician Eddie is very professional and friendly and I appreciate your service. I will be referring your company to friends/family. Thanks again Blackwell.
Our landlord sent a crew from Blackwell to fix our furnace and the thermostat in our office.. We were very satisfied and impressed with the quality of service provided by Joel Alvarez who made sure the repairs were completed properly. This very dedicated gentleman fixed in no time what other businesses failed to do. Blackwell is definitely a business we trust from now on. Impeccable service! Thank you.
I set up service on behalf of my mother. She was very impressed with the level of service from the two guys that went out! I was also impressed with the level of customer service working with the office staff. Very friendly, speedy and handled everything in a professional manner. Highly recommend!
Blackwell came to our home when work that was done was sub-standard. He went beyond what was necessary to correct the problem. Very professional and committed to maintaining a high level of respect and reputation. Highly recommended.
Joel was great. He installed my nest thermostat. He is very knowledgeable and provides great service.
Replaced compressor.Highly recommend!
On time. Quick assessment. Quick repair
Joel Alvarez showed up at my house for an Air Conditioning tune up. He was on time, very professional, and very friendly. He answered all my questions and concerns. Most knowledgeable technician that I have talked to in a great while. Setting up an appointment with Blackwell was super easy and fast. Other companies are booked for weeks. If you have not used Blackwell Services, you are missing out on a great experience. Call them today. Highly recommend Joel Alvarez, he is the best!
I had an appointment between 10am - 12pm and Stephen showed up promply at 10, checked out the AC unit, replaced a bad wire and cleaned the coil and made sure everything was working smoothly. The whole appointment took only 26 minutes and Stephen was polite and friendly. I spent a total of $158 and couldn't have been happier! I would definitely recommend Blackwell Services to all my friends!
Our service tech was very professional answer all question, plus gave me awesome advice 🤣change my filter more often. Definitely would let family and friends know on using Blackwell Service 🙌
Eric and his team we fantastic! They installed a new HVAC system at a new project of ours here in Rocklin. They were on time, fair on price and quick to get us on their schedule! We look forward to working with Blackwell Services on many more projects!
Our air-conditioning had gone completely out. I called a few places in Lodi and they were not able to rent a portable air conditioner. I called Blackwell and talked to Jessica. She was wonderful from the beginning she was able to get a portable air conditioner out to our house the same day that I called. I don’t think she has any idea how much that she helped me and how grateful I am to her for her wonderful service and flexibility.
We have used Blackwell Heating and Air a few times now. Between the office Staff, Eric and Albert we were never disappointed. They were punctual, and never steered us in the wrong direction. When we were ready to replace our very old unit, Eric was able to offer us really good financing, and it was so easy I was able to complete it from my phone. Highly recommend the company.
Blackwell services replaced by entire HVAC system Blackwell services replaced my entire HVAC system and also repaired some vents up inside the attic and uncovered a covered up vent in one of my bathrooms
I was very happy with the services they performed. They were transparent about what need to be done and how much it was going to cost.
In the middle of a record heatwave, my AC unit produced a fault code and stopped working. Blackwell Heating and Air came out as soon as possible and diagnosed the issue. The technician Stephen was awesome and diagnosed the problem as a bad ac capacitor. He went to pick up the part and came back right away to install the new capacitor. Thanks Blackwell Heating and Air for helping my family stay cool and for sending an amazing technician. Stephen is the man!
They squeezed us in during the hottest days. Nice and professional tech.
Top Notch Company! Thank you so much for the service, these guys are very knowledgeable and the office staff is so wonderful to deal with. Thanks again Blackwell heating and air, you are the best!!!
Great company. Super nice people that are very concerned about doing a great job. I highly recommend them.
They were very clean and friendly!
Joel is pretty thorough throughout the duration of maintenance. Very professional and insightful. I would definitely recommend this company and am looking forward to working with Joel again in the near future.
Alvarez was the best
Joel was on time, efficient with his time and did a great job.
Technician Joel was personable, professional and honest unlike another HVAC company I used recently. Ethical companies like Blackwell are hard to find. I will definitely use them again!
I highly recommend this company. I had an excellent experience with them installing a new heating and air conditioner system. Also a new water heater. All at the same time. The crew was very professional and knowledgeable. They treated my home with care and respect. Dave who helped us choose our systems was through and made sure we got what we needed and what we could afford. I will definitely use this company again!
The technician communicated with me and immediately identified the issue. He fixed the unit and was done under an hour
Eric Blackwell and his team of professionals are honest, polite and very knowledgeable about their business!! I could only give 5 stars but actually deserve 10 stars!! I highly recommend Blackwell Services if you want the job done right the first time and at a very fair price!! Thanks Ray
I was in need of AC repair and their technician Jose Alvarez really took care of us and made sure our issue was taken care of to our satisfaction. Customer service was excellent and the expertise was what was needed to trouble shoot our issue. I would highly recommend their services.
A friend of mine referred me to Dave at Blackwell when my water heater went out. Dave came out the same day and was very friendly and honest. He was able to relight the pilot and gave me an estimate for a new water heater. When the pilot light continued to go out, I knew it was time for our water heater to be replaced . Blackwell was able to work around my schedule and fit me in the next day. They even sent out a technician out to relight the pilot so we would have hot water for the night. Blackwell came out the next morning to replace my water heater. They did an excellent job and were professional. I will definitely be using them again for any other home services I need. Thank you Dave and Blackwell services!
Blackwell Services provided the replacement of the old HVAC systems in my Elk Grove, CA residence with great satisfaction and reasonable right price with their support in finding the financial company in funding the cost of the new installation. The installation of the new furnace and AC unit was completed in the timely manner as performed by the two super friendly professional technicians named JOE and CASEY who did the superb job within my expectations. I would highly recommend using their services for the HVAC system needs.
A huge Thank You to Eric Blackwell and his very Professional AC / Heating / and Ductwork Installation Crew at BLACKWELL services !!! From start to finish. Every member of his team worked extremely hard to make sure the installation was done with quality and pride. Starting with Dave Pearson, his estimation specialist, to his insanely hard working installation crew. They were all very courteous, polite, knowledgeable and went the extra mile every step of the way taking absolutely no short cuts .Joel Alvarez , Blackwell’s instation specialist, answered every question we had with a smile and wanted to make sure we were satisfied with the job they were doing.Eric came every morning to make sure the installation of our new a/c , heating and ductwork had been installed as of it was his own home.I can not express how satisfied Ashley Young Chatfield and I are with the Installation , and customer service we received from Blackwell Services !! We highly recommended this Amazing company !!
Called at 8:30am had someone here at my house at 10 to take a look at my heater. Joel was amazing polite and very knowledgeable. He was able to troubleshoot the issue and was able to get my heater back up and running!
2 very Pleasant & Professional young men, Joel & Poncho came and replaced my furnace & air conditioner 2 days after my estimate. The price was great and I can make payments which helps a great deal. Thank you so much Joel, Poncho & Blackwell Services for all your help! ☺ Merry Christmas & Happy New Year!
Tech was awesome. Very knowledgeable and helpful. Great service. Showed up on time!!! Definitely using them again!!!
Very polite and knowledgeable
Very reliable and very reasonable price. Also came right on time. Also came to fix the ac the very next day after when I called the office to get the ac fixed. I recommend this bussines and I will be using them again for all ac and heater work.
Came out quickly. Tech arrived on time and was very knowledgeable. Wouldn’t think of using another company.
they took pride in there work and made sure everything was done the way I expected. We are quire pleased with the new air conditioner. It is saving us a lot of money on our electric bill
Blackwell did an excellent job!!! I am already referring you guys to my friends. Casey and Danny were very professional and answered every question I had, really nice guys. they did an excellent job and were a very good team. And a big SHOUT OUT to Dave Pearson for being who he is and making this happen for us. Thank you! Thank you!!!Susan & Debra Benson
Took the time to get the job done right. Thanks you Eric for fitting me in on short notice.
My A/C went out on a Sunday. The soonest anyone would be able to come out was Thursday.... I contacted Blackwell and they came out the same day. Blackwell will be my HVAC choice always. Their technician Gabe was GREAT! Very professional, prompt and fair priced.
I was super impressed with how quickly they were done. Literally 3 days to install the entire system. Unfortunately, a month later I'm still waiting for PG&E to move the meter, so i can use my new AC
Thank you for coming out for an emergency. Our air conditioner went out and we care for my 87 year old grandmother who is on hospice. We called Eric and he had a guy to our house within 30 minutes. He figured out our issue easily, went back to get the part, and returned and finished the job within 90 minutes. They were very polite and professional. Thanks again!
My air conditioner needed to be repaired. They delivered with professionalism and great experience. I was notified when my technician was on there way along their name. I had an excellent experience
Couldn't have been better, even laughed at my jokes... .. .
Every employee of Blackwell was very courteous and professional. They told me that the job was a two day job. They showed up on time and finished the second day and left the job after cleaning up everything. I highly recommend Blackwell.
Made appointment serviceman arrived on time. He was friendly and went right to work. job was done in a timely manner with no surprises. Charged the quoted price. Also added an additional job that was also completed after the first was finished
I could not be happier that I went with Blackwell Services. During the craziness of the stay at home order due to COVID19, our water heater broke on us. And with one phone call, Blackwell provided the most AMAZING service. They made sure that we got the best deal possible and eased my mind as I know nothing about water heaters, or which kind would be best. They not only helped us decide, but guided us and walked us through and helped us in a difficult time. They were professional and ensure cleanliness and were extremely respectful. I would recommend Blackwell Services to absolutely anyone and am so thankful for their services.
Joel was professional, friendly and fixed the problem. Thank you.
Excellent work! My ac was going out and I didn’t know what was the problem, Eric and Scott came by and fixed it so fast with no problem! Please call them. They are the best in town.
Thank you Eric For your wonderful arrangementNice and straightforward people the work withMy recommendation is Blackwell heating and air
Very competitive prices and quick response on quote. Highly recommended.
My furnace had stopped working properly on a cold morning. I called when the office opened and the guys were at my home by 8:30 and figured out the problem and were done within 25 minutes. Price wss very reasonable [email protected]
Called Blackwell Heating with a problem I was having. They carne over the next day to take a look and resolved it! I am very happy with the way they took care of me.
Joel was very friendly, professional, and did quality work. I had before pictures from an inspection report and Joel supplied me with after pictures of the quality of the work that was preformed. I will call Blackwell Heating & Air for any AC or heating issues that I might have in the future .
I have used Blackwell several times now for both new installation and repairs. They are fair , honest, and their crew is wonderful to work with, especially Brian who is so polite and knowledgeable for all my questions!
Brian Thomas arrived on time after he sent a text that he was on his way. Brian is a friendly, considerate worker, careful to put on shoe covers before entering the house. He got right to work, installing the new thermostat as well as trouble shooting the cause for the failure of the furnace to operate correctly. We were so impressed with his efficient, thorough , and professional manner that we signed up for biannual service of our a/c unit. We highly recommend Brian and Blackwell Heating and Air.
Great Team they have. Scott was really knowledgeable and a great. Excellent customer service and work.
It was the day before thanksgiving and my furnace was not working. My family was coming for the weekend and my 2 year old granddaughter was staying here.They said it would be Friday and I totally understood but they got me in on Wednesday and fixed the furnace.Blackwell is a wonderful coming that I would recommend in a second.
Brian was awesome!
Good job and quick.
Very happy with the service provided today. I would definitely recommend to anyone having heating or air problems.
Greatest staff ever!
They have always provided quick, reliable service to our dealership! Eric and his team are awesome!
Tech was polite and efficient! Had our AC up and running in no time! I have used Blackwell Heating and Air a couple times now and will continue to in the future.
What an awesome personal experience that this company provided for me. I called and they were there in a heart beat and I would refer this company to anybody who is looking to have a quality company take care of them.
When My Drain Backed Up, I Was Worried....Who Can I Call That I Can Trust!! Because I Have Been Taken By So Many Places....Bell Bros. Did Have a Coupon....So I Gave Them a Try....Not Only Did He Clean My Drain, He Also Evaluated My Other Pipes! Scott Gave The Most Personable Service I Have EVER Had.....Excellent!!